Our knowledge base files keep an ongoing record of your network, not only does this allow us to give close estimates for any new projects, you always have this information available at your authorized request. All Clients recieve a ClientID and Password to view all previous work orders and account information.


We understand problems can occur anytime. When you need us, we are available 24/7. We can come to you or direct you to fast support for immediate connection.


Computers and servers need maintenance.
Every time you install or remove a program, surf the web or open and close applications, your computer creates temporary files. Sometimes these files can cause issues with your operating system. These files need to be cleaned out occasionally. We can setup automatic schedules for most updates and maintenance items. You will never pay us to watch the screen unless we have too. We can schedule around your schedule, weekly or monthly visits for any service at your request.


The recovery point objective is the time it will take to fully recovery your data in any event of loss. Data loss includes hardware failure, virus damage, accidental deletion, or any other causes. Proactive planning and documentation reduce the recovery time from days to mere hours. This plan will be documented and tested. Most restore tapes, CD-ROM’s, or any other media should be tested at least once a week and replaced every 3 months.


We can custom design any website or software that you may need, such as automatic running programs or scripts tailored to your business to optimize your companie's performance. Some programs can make your network or computer faster; you can start your tasks earlier, and keep running smoothly without all the extra steps. Others include automatic login, connecting to network drives, or even automatically opening programs that you use often.